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(INTERNAL) ENVI 4.7 installation error 1935

Anonym
Topic:
Based on our research, ENVI 4.7 installation error "1935" on Windows 7 appears to be related to a problem with inadequate configured registry space.

The following excerpts from an ESRI forum thread outlines a similar problem encountered when some users attempted to install ArcGIS on Windows 7. The last excerpt suggests a test to verify the problem and an approach to fix the problem. (Note that I fixed the prescribed registry key value from "ffffff" to "ffffffff" in the solution post as per other posts correcting the expected registry key value for this workaround.)

This information has been sent to several ENVI 4.7 customers getting the "1935" error but as of the creation date of this tech tip, there has not been any feedback as to the effectiveness of this approach for fixing this ENVI installation problem.Discussion:
EXCERPTS FROM THE FOLLOWING ESRI FORUM THREAD:
http://forums.esri.com/Thread.asp?c=93&f=1148&t=287391#902480


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Subject    Re: Windows 7 & ArcGIS 9.3
Author    Denis T
Date    Aug 02, 2009
Message    

I have spend a lot of time trying to find out, but I still don't understand what is going on.

Sometimes it happens after ArcGIS Desktop SDK for the Microsoft .NET Framework installation, 9.3.1 update installation, or any other (!) software - for example MS Office or Windows 7 XP Mode after ArcGIS successfully installed (yes, it happens. So maybe it is not ArcGIS trouble, I really don't know. Pardon me if so).

Still working on it, but for now I can tell only one thing. I have re-installed Windows maybe for a 10 or 12 times, but the result is the same:

"Turn Windows features on or off" list is empty, "View installed updates" list is empty.

In windows system log there are 2 errors:

1. Event 10010, DistributedCOM.
The server {752073A1-23F2-4396-85F0-8FDB879ED0ED} did not register with DCOM within the required timeout.

2. Event 7023, Service Control Manager.
The Windows Modules Installer service terminated with the following error:
Insufficient system resources exist to complete the requested service.

Tried to start Windows Module Installer service manually, but there is an error - Insufficient system resources exist to complete the requested service.

It looks like it just cannot run Trusted Installer anymore.

I am still trying to make it work.



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Subject    Re: Windows 7 & ArcGIS 9.3
Author    George Papadopoulos
Date    Aug 05, 2009
Message    

Trying to upgrade from 9.3 to 9.3.1 and i get this error:

Info 1935. An error occurred during the installation of assembly 'policy.9.0.Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",version="9.0.21022.8",type="win32-policy"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCache, function: UninstallAssembly, component: {14F2B62D-DF5F-335F-A517-0991F44CB087}
Info 1935. An error occurred during the installation of assembly 'Microsoft.VC90.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",version="9.0.21022.8",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCache, function: UninstallAssembly, component: {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}
Info 1935. An error occurred during the installation of assembly 'policy.9.0.Microsoft.VC90.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",version="9.0.21022.8",type="win32-policy"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCache, function: UninstallAssembly, component: {A62CCE52-C380-3111-BA7D-3D0EDFA31213}
Info 1935. An error occurred during the installation of assembly 'Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",version="9.0.21022.8",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCache, function: UninstallAssembly, component: {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}

Windows 7 Ultimate 32-bit



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Subject    Re: Windows 7 & ArcGIS 9.3
Author    Jim Tochterman
Date    Aug 28, 2009
Message    

After days of trying to figure out the Windows Modules Installer problem that I was having with Windows 7 which started after I installed Visual Studio 2008 SP1 (see previous post above), I have solved my problem!! The problem is with the Microsoft .NET Framework 3.5 but was compounded by a registry issue that keeps the Windows Modules Installer from running and you from being able to repair the problem. This problem can occur when installing other Microsoft products as well such as Office. If you are suffering from
this problem, you will most likely be suffering from one or more of these symptoms listed below. Please be careful when attempting to resolve this issue as you could leave your system in an unusable state when altering the registry. I have simply put this online in the hopes it will save someone some heartburn. :)

**********************************************

Symptoms -

1) When installing applications you receive error messages involving OpenMP and the installation fails with a rollback:

Product: Microsoft Visual C++ 2005 Redistributable -- Error 1935.An error occurred during the installation of assembly
'Microsoft.VC80.OpenMP,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {1E507087-0819-45E0-A01F-C8B3B9A1E18E}

2) Installing applications or trying to run Windows Update causes the following entries to be added to the System log in Event Viewer:

The server {752073A1-23F2-4396-85F0-8FDB879ED0ED} did not register with DCOM within the required timeout.

The Windows Modules Installer service terminated with the following error: Insufficient system resources exist to complete the requested service.

Application popup: Windows - Low On Registry Space : The system has reached the maximum size allowed for the system part of the registry. Additional storage requests will be ignored.

3) When trying to make changes to your Windows configuration the "Turn Windows Features On and Off" dialog box is empty.

4) Open the %windir%\logs\cbs directory and the cbs.log file. Look for failures concerning the TrustedInstaller initialization. The error might look something like this:

2009-08-27 00:05:20, Info CBS Starting TrustedInstaller initialization.
2009-08-27 00:05:20, Info CBS Loaded Servicing Stack v6.1.7600.16385 with Core: C:\Windows\winsxs\x86_microsoft-windows-
servicingstack_31bf3856ad364e35_6.1.7600.16385_none_0935b76c289e0fd5\cbscore.dll
2009-08-27 00:05:20, Info CBS Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'.

[HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
2009-08-27 00:05:20, Info CBS Failed to load WCP DLL. [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
2009-08-27 00:05:20, Info CBS Failed to initialize the Core DLL: C:\Windows\winsxs\x86_microsoft-windows-
servicingstack_31bf3856ad364e35_6.1.7600.16385_none_0935b76c289e0fd5\cbscore.dll [HRESULT = 0x800705aa -


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Test -

If you are having one or more of the symptoms listed above, one or more of following tests should fail to confirm the problem:

1) Run the .NET Framework Setup Verification Tool (http://blogs.msdn.com/astebner/pages/8999004.aspx). You should have 3 Frameworks listed (2.0 SP2, 3.0 SP2, and 3.5 SP1).

Validate each one starting with 2.0 SP2, then 3.0 SP2, and lastly 3.5 SP1. The only one that should fail validation is 3.5 SP1.

2) As a Administrator open a Command Prompt and run "SFC /SCANNOW". You should receive a failure regarding the Windows Resource Monitor.

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Resolution -

1) If you are receiving the "Low Registry Space" error, set the Registry Size Limit to "unlimited":

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
Key: RegistrySizeLimit
Type: REG_DWORD
Value: 0xffffffff (4294967295)

2) Reboot

3) As a Administrator open a Command Prompt and run "SFC /SCANNOW". The command should complete successfully and if any errors were found, they should be corrected.
   Jim Tochterman
VP, Research & Development
Bradshaw Consulting Services, Inc.
http://www.bcs-gis.com
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