[ARCHIVE] Index of ENVI & IDL License Errors
THIS INFORMATION ONLY PERTAINS TO SOFTWARE VERSIONS ENVI 5.4, IDL 8.6 AND NEWER VERSIONS.
This Help Article is an index of the most common licensing errors that occur with IDL and ENVI product installations. Each individual error links to a detailed description of the error and potential solutions.
*PROVIDE SCREENCAPS OF LICENSE ERRORS*
NODE-LOCKED LICENSE ACTIVATION ERRORS
The activation ID specified cannot have its copies increased
General data transfer failure / General communications errors
Forced response when processing capability response
Failed file open
Activation ID copies exceeds available copies
Activation ID was denied / Activation ID does not support a valid embedded license model
All applications using trusted storage must exit, so trusted storage can be modified
Specified activation ID is invalid
The host ID is marked as returned
Internal
SERVER LICENSE ACTIVATION ERRORS
ACTIVATION_ID_NO_INCREASE
HTTP Post Request Failed (NO HTML Found)
Connection to https://harrisgeostatial.flexnetoperations.com/control/xlsv/deviceservices had been refused
ACTIVATION_ID_COUNT_EXCEEDED
ACTIVATION_ID_MISMATCH / HOST_ID_INVALID
ACTIVATION_ID_INVALID
Http Post Request Failed. Connection refused, Curl Error Code = 7
General COmmunicastions error / General data transfer failure / Problem with SSL CA cert / SSL is misconfigured
Please specify at least one rights ID (deactivation only)
Host's UUID does not match the expected UUID for that Host ID
The response enterprise ID does not match the server instance (Offline Server Activation Only)
Capability response host ID does not match / License response fails trust criteria (Offline Server Activation)
Capability response rejected: update time invalid - a later response has been processed (Offline Server Activation)
LAUNCHING PRODUCT (GENERAL)
CLLFeatureCountsInUse::getFeatureInfo() was unsuccessful
Requested feature has expired
Unspecified Licensing Error
LAUNCHING PRODUCT (CONNECTED TO LICENSE SERVER ONLY)
Request feature was not found
Back office server error
Internal
Http Get Request Failed. Connection Times out after 5001 milliseconds / Connection reset by peer
Failed to renew feature licenses from license server
Storage anchor break found
Requested feature has expired