Addressing Permissions Issues for FTP Users

Occasionally clients may have difficulty accessing the Exelis VIS ftp site when trying to upload files. The usually reported error involves permissions issues and a password request despite being logged in anonymously. If there are no problems with the internet provider and the user is trying via Internet Explorer the following steps may correct the problem.

How to change the Internet Explorer FTP Client mode

1. Start Internet Explorer.

2. On the Tools menu, click Internet Options.

3. Click the Advanced tab.

4. Under Browsing, click to clear the Enable folder view for FTP sites check box.

5. Click to select the Use Passive FTP (for firewall and DSL modem compatibility) check box.

6. Click OK.