ERROR when activating a license: The size of provided data is incorrect

Description:

When trying to activate or deactivate a local (node-locked) license using the L3Harris License Administrator application, you may encounter an error similar to the following:

---------------------------------------------------------

*************** Activate (local) ***************
Failed to deactivate ****-****-****-XXXX
------------------------------------------
2023-03-20 10:53:09
CLL Error
  Error Code: 1879048198
  Error Message: (null): [1,7E4,7,0[70000006,3C68746D,190A20]]
The size of provided data is incorrect. : The size of provided data is incorrect. (code : 1879048198) (cll_internal.cpp : 1387)
-----------------------------------------

 

Solution:

Activate your license instead via command line (terminal), which usually will resolve the issue. 

To activate node-locked licenses, open a command prompt or terminal window and enter the following based on your operating system....

 

Windows:

INSTALL_DIR/envixx/idlxx/license_utils/bin.x86_64/activate.exe -a activation-code [-q quantity]

 

Example for ENVI:

"C:\Program Files\Harris\ENVI56\IDL88\license_utils\bin.x86_64\activate.exe" -a AAAA-BBBB-CCCC-DDDD -q 1

Example for IDL:

"C:\Program Files\Harris\IDL88\license_utils\bin.x86_64\activate.exe" -a AAAA-BBBB-CCCC-DDDD -q 1

 

Linux:

NOTE: If using Debian-based Linux, this solution may not work for you. Please contact L3Harris Support for further assistance. 

INSTALL_DIR/envixx/idlxx/license_utils/bin.linux.x86_64/activate -a activation-code [-q quantity]

 

Example for ENVI:

/usr/local/harris/envi56/idl88/license_utils/bin.linux.x86_64/activate -a AAAA-BBBB-CCCC-DDDD -q 1

Example for IDL:

/usr/local/harris/idl88/license_utils/bin.linux.x86_64/activate -a AAAA-BBBB-CCCC-DDDD -q 1

MacOS:

INSTALL_DIR/envixx/idlxx/license_utils/bin.darwin.x86_64/activate -a activation-code [-q quantity]

 

Example for ENVI:

/Applications/harris/envi56/idl88/license_utils/bin.darwin.x86_64/activate -a AAAA-BBBB-CCCC-DDDD -q 1

Example for IDL:

/Applications/harris/idl88/license_utils/bin.darwin.x86_64/activate -a AAAA-BBBB-CCCC-DDDD -q 1
 

 

where:

• -a specifies the 16-digit activation code (AAAA-BBBB-CCCC-DDDD)

• -q specifies the quantity of licenses to activate. For activation, use a quantity of 1. For deactivation, use a quantity of 0. 

 

 

Created by BC-USA on 3/20/23, Reviewed by JU 3/20/23