INTERNAL: How to get an install log for Windows Installshield

It can be useful to get a log file of an installation on Windows machines to try to troubleshoot installation problems. This is an internal Help Article on how to log a windows install.
 
Run the installation from a DOS command prompt. Change directory to the installation directory. For example, if installing from CD, then change directory to the CD drive and issue the installation command manually:

e:\setup\x86\setup.exe /verbose"c:\enviinstall.log"

Have the customer send this log file so that you can check for errors during the installation. The errors will typically occur near the end of the log file and might indicate an incompatibility between Microsoft installers.