Laura,
I see that our Technical Support Engineer, Fernando Santoro, is helping you with this problem outside of the newsgroup. I just post this note as a reminder to any Forum reader reading this that ALL licensing questions should be sent to 'support@ittvis.com'. This Forum is more for technical questions, where not just ITT Visual Information Solutions engineers, but also ITT VIS customers have an opportunity to provide help.
Regards,
James Jones
ITT Technical Support
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