ERROR: ACTIVATION_ID_COUNT_EXCEEDED

 

This error can occur when activating a server license on a license server. It may look similar to the following:

------------------------------------------
Failed to activate ****-****-****-XXXX on server localhost

{
  "items" : [ {
    "category" : "PUBLIC",
    "code" : 14,
    "detail" : "****-****-****-XXXX",
    "status" : "ACTIVATION_ID_COUNT_EXCEEDED"
  } ]
}
------------------------------------------

 

CAUSE: This error can occur when attempting to activate a server license from a contract which does not have enough available seats to fulfill your activation request. In other words, there are not enough licenses currently available for your specified activation code. 

 

SOLUTIONS: 

• Deactivate other servers or computers using the specified activation code. If you are attempting to transfer your license to a new computer (also known as a license re-host), you must deactivate the license from the previous computer or server first. 
• Please contact your license administrator to resolve this issue. If you are the license administrator, you may need to contact Harris Geospatial Solutions Technical Support. 

 

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created by BC(US), reviewed by BC on 9/11/2020