X
4986

ERROR: All applications using trusted storage must exit, so trusted storage can be modified

 

Description:

This error can occur when attempting to activate a code for a module or other software.


*************** Activate (local) ***************

Failed to activate XXXX-XXXX-XXXX-XXXX
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2017-01-27 12:33:55
CLL Error
  Error Code: -177
  Error Message: CLLActivateLicense: All applications using trusted storage must exit, so trusted storage can be modified.
  System Code: 0
  System Description: CLLActivateLicense: All applications using trusted storage must exit, so trusted storage can be modified.
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Cause:
When this error occurs, it means that an ENVI, IDL, or ENVI+IDL session is actively using a license, which is disabling the capacity to activate additional licenses. Closing the session will resolve this conflict.

Solution:
Close the ENVI, IDL, or ENVI+IDL instance you have open. This enables your system to activate additional licenses. Open the "Harris License Administrator" tool and attempt to activate the code again.



Created by JB - 01/31/2017, Updated by CS - 06/17/2020