INTERNAL: InstallShield Error 1607
Anonym
When installing ENVI or IDL on your computer for the first time, you may encounter this error message:
Error -1607: Unable to Install InstallShield Scripting Run Time
InstallShield is a company that creates the InstallShield Wizard, which guides a user through the process of installing software on a computer. Many software packages, including ENVI and IDL, use the InstallShield wizard for installation on Windows machines.
This error will often occur when the InstallScript engine is not installed on the computer, or if the latest script needs to be downloaded. As a fix to this error message, it is recommended that you download and install the latest InstallShield Script engine.
1. Delete any old InstallShield drivers, if present, from the machine:
Browse to the folder C:\Program Files\Common Files\InstallShield\Driver and delete it by right-clicking and selecting Delete.
2. Then follow the directions in the article "Update to the Latest InstallShield Installation Engines":
http://consumer.installshield.com/kb.asp?id=Q108322
to download and install the latest InstallScript engine.
It can be a good idea to check and make sure that the temp directory is clean on the computer where you're trying to install IDL or ENVI. It is also important to have administrative privileges on the computer when running installations on Windows; lack of proper privileges can sometimes be the cause of Error 1607. Sometimes applications running in the background can also contribute to this error message.
There are some articles from InstallShield's website regarding error 1607:
http://consumer.installshield.com/kb.asp?id=q108340
http://support.installshield.com/kb/view.asp?articleid=Q107094
Additionally, InstallShield has a good Frequently Asked Questions (FAQ) page that may be of further help:
http://consumer.installshield.com/faq.asp