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ARCHIVE: Wait cursor displays continuously if a timeout is reached

Anonym

Wait cursor continuously displays when a timeout is reached or an image is opened while connected via USB. This internal tip addresses CR #32443. Taken from CR:

Saw this problem with 2.0 pre-beta MAIV. There are probably several ways to reproduce
this problem. One method that works consistently is as follows:

1) take PDA and cradle to Test05 PC in the IAS Test Lab
2) plug cradle into power outlet and USB cord into Test05
3) establish "Guest Partnership" with Microsoft ActiveSynch
4) use AT&T dialer on Test05 to establish dialup connection to Internet
5) launch MAIV and confirm it can access images from iasqa.ittvis.com
6) then try connecting to non-existent port (iasqa.ittvis.com:8888) or non-existent RAIS
server (123.45.67.89)

Although MAIV will correctly display warning dialog about unable to access the server,
it never seems to kill the thread that is doing the TCP/IP connnection and therefore
the spinning clock symbol keeps running. This is annoying, especially when open an image
and it is obscured by the spinning clock.

There are two workarounds. One is to try the connect server menu again -- seems like
that will sometimes kill the spinning clock thread. If that doesn't work, the other
workaround is to do a soft rest on the PDA.

For this test, used HP iPAQ PDA with MAIV build of 14-Jul-04, connected to iasqa.ittvis.com
(running RAIS 2.0 of 24-Jun-04 (Build #166).