Hi Florrie,
The IDL documentation says that the matrix, for both functions, has to be a symetric array. So, I'm not sure why the LA_EIGENQL is actually given an answer at all: the input matrix needs to be "an n-by-n real symmetric or complex Hermitian array A".
Is the result you see the correct answer?, ie. is the set of eigenvalues, i.e [0.000000 0.000000 0.000000 0.000000 5.00000 ], correct?
For the other function, EIGENQL, the matrix just need to be symetric.
See that the two examples are using symetric matrixes.
Cheers,
Fernando
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