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Last Post 01 Mar 2014 11:09 PM by  anon
IDL won't run on a new Mac Pro
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anon



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01 Mar 2014 11:09 PM
    I have IDL 8.3 successfully running on several Macs under 10.9.1. However, on my new Mac Pro, I am having some significant difficulty with all versions of IDL I've tried (8.1, 8.2, 8.3). With the license.dat file in place and version 8.3, executing idl from the command line results in: IDL Version 8.3, Mac OS X (darwin x86_64 m64). (c) 2013 [etc] idl(4651,0x7fff7a85f310) malloc: *** error for object 0xf07: pointer being freed was not allocated ***set a breakpoint in malloc_error_break to debug Abort In earlier versions of IDl, I simply get a segmentation error. If I remove the license.dat file, then IDL actually comes up fine in demo mode. I've tried alternative licenses but the behavior persists. We thought for a while that this could be a java installation issue (I believe idl is using java for the license verification?) but java -version reports the latest version, 1.7.0_51. Any thoughts? I'm desperate enough now to consider a clean install of the OS, but would rather avoid that.

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    02 Mar 2014 12:44 PM
    I'll add that today I did a clean install of Mavericks (10.9.2) on an external disk. I added X11Quartz, java7_51, and did an install of IDL .3 with ENV5.1. But I have exactly the same problem. Is there some sort of race problem that the new Mac Pro is just fast enough to be tripping over? Is anyone else running IDL on one of these new Mac Pros?

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    03 Mar 2014 09:43 PM
    The problem has been "solved" in the sense that we've discovered that the 32-bit version of IDL that came with 8.1 runs just fine on the new machine, as do earlier 32-bit versions (i.e., IDL 7.1). IDL 8.2 and 8.3 fail. The current thinking at this end is that there appears to be a corrupt library that is used by their license server that only affects the 64-bit version and seems to be incompatible with the Xeon E5 chipset.

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    13 Apr 2014 08:26 PM
    Philip, I just encountered this problem. Did you solve it??? TX, John

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    14 Apr 2014 02:28 PM
    Please contact Tech Support, and please provide the license number of the license that you are trying to access. You can reach support at the at support@exelisvis.com. Thanks!

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    24 Apr 2014 11:38 AM
    Hi, I'm having the same problem with my new 10.9.2, Late-2013 MacBook Pro. I'm trying to install IDL 7.0 which is licensed by Columbia University's Astronomy Dept. but the GUI is broken and I can't access any files. Can you please inform me if there is an install fix procedure or do I need to walk through this with a tech? Thanks.

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    26 Jun 2014 10:49 AM
    Was there a resolution to this. I just purchased a new Mac Pro - I have IDL 8.x running on several other Macs running Mavericks. The symptom is that it will run in demo mode, but when the license file is installed, it crashes the idlde. I tried renaming the libcurl files just to see if this would help, but it didn't. Thanks Steve Allen

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    26 Jun 2014 04:51 PM
    An update - idl will run in demo mode, i.e. idl -demo works, and idlde -demo works. So something about looking for the license.

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    27 Jun 2014 03:00 PM
    Running the license manage on the MAC, I get an error from idl_url.so It says that idl_url.so requires version 8 or later, but libcurl.4.dylib provides version 7.0. I don't think there is a version 8, at least that I could find. version 7.30.0 . I have renamed the libcurl files to .bak as recommended but this didn't make a difference.

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    31 Oct 2014 09:55 AM
    As an update for this issue: The segmentation fault errors with lmhostid should now be corrected in IDL version 8.4, which is now available for download from the website here: http://www.exelisvis.com/...count/Downloads.aspx
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