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Help Articles are product support tips and information straight from the NV5 Geospatial Technical Support team developed to help you use our products to their fullest potential.



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Recommendations for OpenCL platforms not displaying on Windows OS

 

Some users may be running into issues during platform detection. They may not be able to detect an Intel platform in the Windows OS environment even though an appropriate graphics driver is installed for the system. This could be due to the ICD Loader being unable to find anticipated registry references.

Additional information on this issue and a solution are proposed in the following Intel page:

https://software.intel.com/en-us/forums/opencl/topic/804101

 

Please locate your “IntelOpenCL64.dll” file in your machine to be sure you are properly configuring the appropriate registry key.

 

NOTE: Please note that this solution implies applying changes to your registry, we would then recommend asking the assistance of your system administrator.

 

Written by CS, reviewed by BC, on 5/3/2019

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