What to do if the 'License Administrator - License Server' for the Next-Generation License Server does not start?
Background:
With the release of ENVI 5.7 & IDL 8.9 and the corresponding Next-Generation licensing system, a GUI has now been provided for the Next-Generation license server to manage your licenses.
Under Windows it can happen that when trying to start the GUI, a blank License Administrator window is briefly displayed and the application terminates.
Workarounds:
The likely cause of this issue is that the required Microsoft WebView2 Runtime package is not installed on your system. The 'License Administrator - Server License' GUI application (license_administrator.exe) requires that Microsoft Edge WebView2 Runtime be installed (see Install Guide).
The workarounds are:
- Manually install the WebView2 Runtime. This can be found directly on the web or on the Microsoft website. Afterwards, you should be able to start the GUI "license_administrator.exe" in your "NV5\license_server\bin" directory without any problems.
- Use the command line "licensing" utility to manage your licenses from Windows Command Prompt. You can find the corresponding commands in the installation and licensing instructions of the Next-Generation License Server here.
NOTE: The 'License Administrator - License Server' GUI (license_administrator.exe) is only used to activate/deactivate/migrate/upgrade your licenses.
To view active and in-use licenses, use the new License Server Dashboard, which can be accessed from a web browser via the default URL "http://localhost:4080/dashboard/".
---------------------------
updated by MT on 07/02/2024
created by MT on 6/13/2023
reviewed by BC-US on 6/29/2023