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Last Post 02 Sep 2023 08:16 AM by  Neil Gibb
IDL license server failing
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Kenneth Bowman



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24 Sep 2020 01:35 PM
    After our IT staff installed routine software updates on our CentOS systems, the license server is failing completely.


    nexrad1> idl
    Sentinel HASP: Failed to lock global fridge lock

    Sentinel HASP: hasp_cleanup() was called (or the HASP API was unloaded) while a HASP call was active in another thread.
    Before deinitializing the HASP API you must ensure that no other thread is using it, otherwise a crash will likely happen.


    IT staff have not been able to resolve the problem and have not gotten much support from Harris. We've been running a site license here for 25 years and have never had problems like we've had in the last year.

    Ken Bowman

    Jason Eastman



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    30 Aug 2023 11:51 AM
    I'm having the same issue. Did you find a solution?

    Neil Gibb



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    02 Sep 2023 08:16 AM
    This issue is client side (the machine running IDL) and could happen with either floating or node-locked licensing. It is not related to the license server system.

    To resolve, try deleting your ~./idl folder and see if it helps.

    This issue should be completely avoided by upgrading to IDL 8.9 (and migrating to Next-Gen Licensing, either floating or node-locked)
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