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What to do if "Airplane Mode" or a lack of an internet connection breaks your local ENVI/IDL network license

What to do if "Airplane Mode" or a lack of an internet connection breaks your local ENVI/IDL network license

10/17/2023

NOTE: This Help Article only applies to Next-Generation License Server installations in which the client machine is also the license server.  An ENVI, IDL, or Sarscape Next-Generation network floating license activated on a laptop computer with the licenses served to itself can fail when enabling "Airplane Mode" on the... Read More >

How to fix the "Installation failed" error when installing ENVI or IDL on MacOS

How to fix the "Installation failed" error when installing ENVI or IDL on MacOS

10/13/2023

Error Message: Attempting to install ENVI or IDL on MacOS via the package (.pkg) file can result in a generic "Installation Failed" error as shown in the screenshot below.     Solution: The reason this error occurs is because the installer can encounter MacOS security restrictions when attempting... Read More >

How to manually connect a client machine to a server machine in the Next-Generation Licensing system

How to manually connect a client machine to a server machine in the Next-Generation Licensing system

9/18/2023

  Client/server connection can be completed using the Harris License Administrator GUI https://www.nv5geospatialsoftware.com/docs/install-windows.html#Client   However some customer configuration may require to manually create this client/server connection   Below are the steps to complete for such manual... Read More >

How to fix the error "Unable to locate or install MongoDB" when installing Next-Gen License Server 4.1 on Ubuntu/Debian Linux

How to fix the error "Unable to locate or install MongoDB" when installing Next-Gen License Server 4.1 on Ubuntu/Debian Linux

8/30/2023

NOTICE: This Help Article only applies to Next-Gen License Server version 4.1. Prior and later versions will not experience this issue.    Background Information: Attempting to install the Next-Gen License Server 4.1 on Debian Linux (including Ubuntu) will likely return this error message: Would you like to install MongoDB... Read More >

Transition to the Next-Gen Licensing System

Transition to the Next-Gen Licensing System

8/16/2023

  We recently released a new licensing system called Next-Gen Licensing system. It was released at the same time as ENVI 5.7 and IDL 8.9 and will replace the legacy FlexNet Licensing system. This new licensing system is compatible with ENVI 5.4/5.5/5.6/5.7 and IDL 8.6/8.7/8.8/8.9. If you still have a running FlexNet license - local... Read More >

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