Help Articles are product support tips and information straight from the NV5 Geospatial Technical Support team developed to help you use our products to their fullest potential.

MongoDB Server service is mandatory to be able to run NV5 Geospatial license Server.

If the MongoDB server is not well configured or does not start, NV5 LIcense Server will not start either

This article provides hints to configure ArcGIS 3.3 to work with ENVI 6.0

After installing SARscape and started a SARscape process you may encounter the following error

Attempt to call undefined Function: ‘SARMAP GENERATE DEVICES LIST’

This error is usually related to a bad interaction between SARscape installer and Antivirus systems.

How to manually connect a client machine to a server machine in the Next-Generation Licensing system

We recently released a new licensing system called Next-Gen Licensing system. It was released at the same time as ENVI 5.7 and IDL 8.9 and will replace the legacy FlexNet Licensing system. This new licensing system is compatible with ENVI 5.4/5.5/5.6/5.7 and IDL 8.6/8.7/8.8/8.9.